Getting the best out of hybrid teams

Effective communication is essential for hybrid teams to work well. | Freepik

Effective communication is essential for hybrid teams to work well. | Freepik

Published Jan 29, 2024


IN today's ever-changing work landscape, it's essential for business and team leaders to adapt to new ways of working. Hybrid teams - where employees work both remotely and in-office - have become the new normal.

The hybrid model allows companies to tap into a global talent pool while maintaining a physical workspace for certain activities. It offers flexibility for employees and opens up new possibilities for collaboration.

However, it's important to understand the dynamics of hybrid teams, recognise the unique challenges they present, and develop strategies to overcome them.


While hybrid teams offer numerous benefits, they also present unique challenges for leaders. One of the main challenges is maintaining effective communication. With team members spread across different locations, it's crucial to establish clear communication channels and ensure everyone is on the same page.

Additionally, building trust and fostering a sense of belonging can be more difficult in hybrid teams. Leaders must find ways to create a cohesive team culture and make all team members feel valued and included.

Managing performance and productivity in hybrid teams requires a combination of clear expectations, regular feedback and goal-setting. Setting clear performance expectations ensures that all team members are aligned and understand what is expected of them. This includes clearly defining goals, deadlines and deliverables.

Regular feedback is crucial in a hybrid team setting, as it provides an opportunity to address any performance issues and recognise achievements. One-on-one meetings should be conducted regularly to discuss individual goals, progress and challenges. These meetings should be a platform for open and honest conversations, where feedback is given constructively and actionable steps for improvement are identified.

Goal-setting exercises can help keep employees stay motivated and focused. By setting specific, measurable, achievable, relevant and time-bound (SMART) goals, employees have a clear understanding of what they need to accomplish and can track their progress. Regularly revisiting these goals, and providing support and resources when needed, ensures that employees stay on track and perform at their best.

Leading hybrid teams requires specific skills and competencies. It's important to provide training and development opportunities for leaders to equip them with the necessary tools and expertise.


Hybrid teams offer several advantages that can contribute to the success of an organisation. They allow you to access a diverse talent pool without being limited by geographical boundaries. This can lead to increased innovation and fresh perspectives. Additionally, hybrid teams can provide flexibility for employees, promoting work-life balance and boosting job satisfaction. The ability to work remotely can also reduce commuting time and costs, resulting in increased productivity.

Balance strategies

One of the other advantages of hybrid teams is the potential for improved work-life integration. However, achieving a healthy work-life balance requires intentional effort. Here are some strategies to help balance work and personal life in a hybrid work environment:

Set clear boundaries between work and personal life. Define specific working hours and communicate them with your team. Avoid working beyond these hours unless necessary.

Create a dedicated workspace by designating a specific area in your home for work. This helps create a physical separation between work and personal life - even if you're working remotely.

Schedule regular breaks throughout the day to recharge and avoid burnout. Use these breaks to step away from your workspace and engage in activities that help you relax and rejuvenate.

Prioritise self-care by making time for self-care activities such as exercise, hobbies and spending time with loved ones. Taking care of your physical and mental well-being is essential for maintaining a healthy work-life balance.

Strengthen communication and develop trust by being open and transparent with your team about your availability and any personal commitments. This will help manage expectations and create a supportive work environment.

Achieving work-life integration is a continuous process that requires ongoing evaluation and adjustment. Finding a balance that aligns with your personal and professional goals is key.

* Supplied by Gestaldt Consulting Group