Consumer Watch: Residential housing landlords feel the pinch

Georgina Crouth|Published

With fewer tenants looking for rental housing, landlords are sitting with properties that they can’t fill, writes Georgina Crouth.

Consumer stories that made headlines in 2019

Georgina Crouth|Published

A rundown of some of the year’s mixed good and bad news stories that featured

Consumer: Don’t give out personal info

Georgina Crouth|Published

Accessing personal information is surprisingly easy, says a cybersecurity expert, but just because someone has information about you does not mean they know anything ...

Is the price you see, the price you pay, cash or card?

Georgina Crouth|Published

Service providers may not charge customers more if they choose to pay cash. But that does not preclude them from offering a discount

If you want to drive, it's pot luck

Georgina Crouth|Published

There?s nothing stopping anyone from opening a driving school; all you need is an instructor?s certificate

#ConsumerWatch: Beware of fraudulent driving schools taking clients for a ride

Georgina Crouth|Published

There?s nothing stopping anyone from opening a driving school; all you need is an instructor?s certificate, which means little in an industry that?s unregulated ...

The customer is always right. Until they’re wrong

Georgina Crouth|Published

After a Durban reader complained about his new Hyundai, the easy option would have been to lash the corporate bully

When unruly neighbours get too close for comfort

Georgina Crouth|Published

Residential complex trustees need to put clear rules in place to prevent discord between neighbours

#ConsumerWatch: When unruly neighbours' children cause chaos in a residential complex

Georgina Crouth|Published

Residential complex trustees need to put clear rules in place to prevent discord between neighbours, warns Georgina Crouth.

#ConsumerWatch: ‘Relaxing holiday’ was hardly that on MSC Musica

Georgina Crouth|Published

But the responsibility cuts both ways: if you?re unhappy, speak up, the sooner the better.

Rental tribunal issues warning for landlords

Georgina Crouth|Published

It’s a case that will tug at anyone’s heartstrings: an underhanded landlord tries to evict an elderly widow and her family from the home she’d lived in for 51 years. ...

Rental tribunal issues warning for landlords

Georgina Crouth|Published

Both landlords and tenants have rights and responsibilities: landlords cannot resort to dubious, illegal methods to drive out tenants

More problems for Ford motors

Georgina Crouth|Published

Certain models of Focus, Kuga, Transit Connect and Tourneo Connect have been flagged as possible fire hazards

OPINION: Lessons from a tough year

Georgina Crouth|Published

The Rolling Stones sang about getting no satisfaction, and 2018 certainly left most of us dissatisfied.

#ConsumerWatch: Standard Bank flags massive debit order scam

Georgina Crouth|Published

400000 people fell victim to a R99 con, which was swiftly dealt with, says the Payments Association of South Africa.

Consumer: Power surges can 'fry' your electrical equipment and cause fires

Georgina Crouth|Published

Surge arrester plugs are advisable - but don?t skimp on quality because these are safety critical. Power surges can ?fry? your equipment and cause electrical fires. ...

Timeshare probe report released by Consumer Commission

Georgina Crouth|Published

The NCC resorted to the inquiry after exploring other options, as provided for by the Consumer Protection Act (CPA), but without success

Advertising Regulatory Board rules 'Rama is a spread and not a margarine'

Georgina Crouth|Published

Many consumers viewed the ASA with reverence, as the one body willing - and able - to take on the big guys.

Artificial Intelligence, leapfrogging Africa’s development

Georgina Crouth|Published

AI expert Dr Jacques Ludik is a smart technology entrepreneur, on a mission to help companies thrive, not survive.

Momentum's about-turn: What industry experts say

Georgina Crouth|Published

Momentum?s about-turn throws the ball back in the court of the other major insurance houses, who will now be expected to follow suit.

Consumer: Cancelling a contract? Know your rights

Georgina Crouth|Published

Telkom comes under a lot of flak for its poor service.

#ConsumerWatch: Marathon champion's 4-year fight for his Soweto property

Georgina Crouth|Published

Four years ago, Two Oceans Marathon winner and legend in the running community Thulani Sibisi bought a house, but a squatter is keeping him out of his home.

#ConsumerWatch: Think before you click when buying online

Georgina Crouth|Published

The online marketplace is booming, but consumers should exercise caution, because it can be a minefield

Pick n Pay Smart Shopper members to earn points at petrol stations

Georgina Crouth|Published

Pick n Pay Smart Shopper members will soon be able to earn points when they refuel at BP service stations.

#AskGeorgie: Tiger Brands to reopen its Germiston branch following #Listeriosis outbreak

Georgina Crouth|Published

Tiger Brands has reopened its Germiston branch and is reassuring consumers its products are safe. Is it time to move on?