The Star

Your pension is at risk – GEPF warns public sector workers this festive season

Mthobisi Nozulela|Published

The Government Employees Pension Fund (GEPF) has issued a stern warning

Image: Freepik

As the festive season approaches, the Government Employees Pension Fund (GEPF) has issued a stern warning to members and pensioners to be on high alert for scams targeting their pensions.

In a brief statement to the media, the GEPF said fraudsters are increasingly exploiting the holiday season, using tactics such as fake officials, phishing messages, and requests for “fast-track” payments to access members’ pension funds.

"The Government Employees Pension Fund (GEPF) warns members and pensioners about criminals who target pension benefits through scams and fraud, especially during the festive season. Your pension is your future security; stay vigilant at all times." GEPF said.

According to the pension fund, some of the most common scams include:

  • Fake GEPF or Government Pensions Administration Agency (CPAA) officials requesting urgent updates
  • Requests for “processing,” “unlocking,” or “fast-track” fees
  • Phishing messages asking for ID or banking details
  • Funeral benefit and death notification scams
  • Investment and loan scams targeting pensioners during the holidays

The fund also urged members and pensioners to take precautions to protect their hard-earned benefits, including:

 

  • Never sharing ID, banking details, membership numbers, or OTPs
  • Avoiding payments to anyone claiming they can “unlock” or fast-track pensions
  • Not clicking on suspicious links or responding to unsolicited messages
  • Verifying all benefit-related enquiries directly with official GEPF offices

GEPF emphasised that those who suspect fraud should stop communication immediately and report the matter to the CEPF Fraud Helpline at 0800 203 900, their nearest GEPF office, or the South African Police Service (SAPS).

"Be extra cautious of phone calls and messages during December. Do not rush into financial decisions under pressure. Avoid sharing personal details on public Wi-Fi or shared devices.

"Do not accept help from strangers offering to 'fast-track' payments. Verify all benefit-related enquiries directly with official GEPF offices.REMEMBER: The GEPF will NEVER ask for money to release benefits and will NEVER request your banking details via WhatsApp or SMS."

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